FAQs

Created by Aniket Roy, Modified on Fri, 30 May at 5:23 AM by Aniket Roy

What should I do, if I can’t access my account?
Reach out to us at support@leadsintelligence.ai and we’ll help you out personally.


Can I add multiple team members to my account?
Yes, Media AI supports multi-user access. Just send us the list of users on support@leadsintelligence.ai.


Why aren't my lead scores showing up?
Ensure your leads are enriched with sufficient data. Contact support at support@leadsintelligence.ai 
if your scores aren't visible.

 

How do I contact support?
Use the Need Help icon on the dashboard or reach out to us via support@leadsintelligence.ai

 

What’s the typical response time for support queries?
 
Our team responds within 24 hours during business days.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article